REVIEWS
What customers are saying about Techno CNC machines
As the hub of our collections tools, the CNC is at the heart of many of our custom fabrication projects. Our new CNC has some great new features that allow us to be faster and more efficient. We decided to donate our previous CNC to Quelab, a community makerspace, and to purchase a new Techno CNC router for our Fabrication space. After considering our options, we chose the Techno HDS Series, and so far we are absolutely thrilled with its performance. With an automatic tool changer and multi-zone vacuum table it is easier to set up and run our projects. The fully automated high-speed spindle gives us clean cuts and works easily with soft metals like aluminum and brass; although we will continue to route mostly wood and some solid surface materials for our custom work”
Jim Spadaccini
Ideum
“I felt that if a 4×4 CNC is good, a machine twice as large must be great! I was looking for a more industrial CNC from my AVID. I wanted something with tool changer capabilities, a vacuum bed, and better control software. I originally looked at a different company with ballscrews, but amid my search for an industrial-grade CNC machine, Techno CNC popped up. I went in to Techno in Ronkonkoma, NY to see the Techno Venture Series CNC router, and also went to that company’s facility to see their Series. There were some significant differences and things I liked more about the Techno vs. the other company. First, the Techno was just more “snappy”. It moved quicker, it moved precisely and didn’t have a spool up and down time. The other company had what looked to be acceleration/deceleration lag, while the Techno moved from spot to spot quickly and efficiently. Secondly, I preferred the industrial control software that the more advanced Techno CNC machines use. The Osai controller is very powerful and easy to use. Keep in mind, I was going from a basic home built mach4 interface to an industrial controller and it was more intuitive and easier-to-use than any other interface I have tried. Third, I appreciated how available and user friendly the components on the Techno are compared to the other company. One of the things I have learned is that when you buy industrial equipment, you’re frequently married to the company you buy from for technical support and service. With the other company with ballscrews, I don’t see how aligning a 10’ ballscrew is something a customer can do at home with limited tools or knowledge of equipment. That’s what is so great about Techno CNC; anything I need to replace or work on is out in the open and can be bolted on and off. Motor goes bad? Bolt a new one on. Issues with the helical rack/the linear rails? Easy – bolt a new one on. The ease of access paired with the fact that I am confident that if I ever need to, I can replace components on this machine myself is a huge win. I know that they use PRECISION helical rack and pinion gears. I appreciate that they are out in the open and inversely oriented with dust and debris guards above to keep dust off. They are very easy to keep clean, and even easier to service and grease. The machine requires so little maintenance – it still surprises me. I run the machine part time, and all that is needed is a single pump of grease on the bearings. I clean out the grease on the racks, and grease a light coating once a month. And fourth, the accuracy. Salesmen spin tall tales sometimes trying to get you into their products. A quick call to the tech department usually tells the truth. The other company advertises .001” accuracy on the website but when you talk to a tech, they say .003-.005”. Techno on the other hand, makes one hell of a machine with really precise components. I have measured two separate name brand tools and can confidently say that the accuracy on my Techno CNC machine is better than .001. The resolution of the movements is even better than that. Backlash is essentially zero. I don’t know how accurate you need a CNC router to be, but this machine is near on par with a HAAS mill.”
Jonathon Jones
Arbor and Maple
“I just wanted to thank you for your tech support for my Techno CNC Router. In today’s day, almost every company who sells you a machine and promises service will not give you the time of day… just excuses/more of a reason why it is not covered or how much it will cost per minute for technical support. I cannot express my gratitude on the help I have received from techno over the past 6 years I have owned my CNC router, and the 8 years of tech support for my previous Techno router. You and the team at Techno CNC stand behind what you sell 100%. I am a hard person to please. I have been servicing the museum industry for over 30 years and have never been a day late on any job in the past 30 years. Once again, I would like to thank you for your service and reliable machinery”.
Scott Hoefer
Insight Exhibits
“When we acquired the machine, Bob provided comprehensive training sessions to ensure we were proficient in its operation. His expertise and guidance were invaluable, and I felt confident in handling the basics by the time he concluded the training. Bob consistently delivers top-notch assistance whenever I have inquiries regarding file setup or the necessary bits for a job. Additionally, the office staff is always exceptionally friendly, and the convenience of being able to purchase bits directly from them adds even more value to the overall experience. It’s truly a 10 out of 10! The CNC machine has been fantastic for us. We’ve been using it extensively and haven’t encountered any significant issues so far. While there is some routine maintenance involved, overall, the machine is truly exceptional. I wouldn’t hesitate to recommend Techno to anyone in need of a reliable CNC machine”.
TJ Sadler
T&T Plastic Land
“The Atlas Series has been an excellent machine to enter into the CNC world. When purchasing a CNC router, I found Techno to be extremely reliable, as well. Whenever I called Techno for a simple tech support question, a living breathing person answered the phone, and I know I am always going to get the answer immediately. I never feel as though I am getting pushed around, like some of the other reviews claimed with larger CNC companies. That was huge for my purchasing decision. They have free lifetime support, as well, so I never have to worry about paying for technical advice and care”.
Rob Staropoli
Rob Staropoli Cabinetry
“The team at Techno is reliable, fast, and efficient. I always get instant help and instant service. They never make you feel as though there is ever a stupid question to ask. Support is key for these machines... Techno CNC’s tech support is incerdible. I have been working with Techno machines for over 12 years now. I can’t wait to buy my next CNC router from Techno CNC”.
Christian Magro
ACM Solutions
"We had a small issue with our 10’ Techno CNC this morning and when your tech called, he was very helpful and professional. I just thought you should know your team is very good. Thank you and tell your team we are very appreciative"
Spencer Terpening
SRC Refridgeratior
"I’ve been meaning to drop you guys a note letting you know how much we appreciate the quality of the CNC machine, and the service we receive from Techno CNC. Having had a year and a half of time with the machine, we truly value it’s dependability, and virtually trouble free operation. That, combined with the speedy, friendly and knowledgeable service, are things we do not take for granted. Thank you for providing a high quality product, and great service"
Bill Stump
New York Tent
“Our curriculum has switched from an Industrial Maintenance format to Advanced Manufacturing. The centerpiece is our Techno CNC machine. Our Techno CNC delivers exactly what we want: quality, repeatability, and speed in the manufacturing process. Utilizing CNC technology allows us to bring real world manufacturing into our classroom and gives our students an edge as they prepare for future careers in the manufacturing industry”
Keith Hale
Caroline Career Tech Center
Thanks Bob! The machine has absolutely exceeded all my expectations. It’s how I expect a CNC to work. It’s fast, accurate, and simple (in the best way possible). We have had no issues at all. It just works like it should. One of these days a large machine with a larger spindle may be in my future, and if it is I know who I’m buying from.
Jon
Jon Jones
"Our 3-axis @technocnc CNC router is the beating heart of rootlab. Everything we build is meticulously designed by our design team. Once designed many of the components pass through the capable hands of our digital fabrication team before being handed off to the next department. From simple templates to complex 2.5D sculpting, we use the CNC to mill all types of sheet goods including plywood, MDF, hardwood, aluminum, foam, solid surface, and acrylic".
Root Lab
Root Lab
I recently purchased the Titan Series CNC router from Techno. I am very satisfied with the entire sales process. Everything has been excellent,… there is always someone there when I call with any questions or issues. I have no complaints regarding the entire purchasing experience. I never felt pressured at any point. Looking forward to purchasing my second machine as my business grows.
Jack Diaso
Port Home Repair
“I truly love my Techno CNC router. My 5×10 HDS Series is a dream. Just wow! It is so much quieter than my other CNC. The gantry moves back and forth beautifully! My HDS Series from Techno CNC cuts a lot more efficiently and accurately, too. My favorite part about the machine is the dust shroud… I love how it drops down and vacuums up the dust off the material so effortlessly. My other machine didn’t do that so I love this upgrade. I also love the large cutting capacity and all in all, this is an excellent CNC router for a great price”.
Wayne Burrell
DWB Carpentry
“The CNC machines are a vital part of our business as they allow us to produce parts accurately and repetitively for assembly of our products. We started with one LC series machine, then bought a second LC series machine, and we currently use our two new Titan machines. The Titan series machines are extremely accurate and powerful. The Titan includes a 12HP HSD automatic tool changer with a 8-position tool rack, high-flow pneumatically operated dust hood which extracts all the chips and debris, includes high flow vacuum plenum which firmly secures the sheets to the table as they parts are routed and extracted from the sheet. Three pop up pins are provided for easy sheet alignment, and best of all the controller is easy to use and very reliable. The CNC routers have helped our business growth tremendously. The machines have replaced the slow manual cutting of parts that we originally did, and completely did away with “human error”, which also saves time and materials. The best thing about the machines is they always work, don’t take lunch or vacation time, and never call in sick! The precision and speed of a machine of this caliber is overwhelmingly profitable. We sold our first Techno LC Series machine for good money after 15 years of service when bought our first Titan. After seeing the capabilities of the new Titan machine with an automatic tool changer spindle, we didn’t hesitate to replace our second LC machine with another Titan, only 60 days later! The newer, higher spindle speeds allow us to produce products faster. Honestly, we are so satisfied with the Techno machines that we have never had any reason to look elsewhere. The training and phone support is incredible.”
Justin Branam
Plastix Plus
“We love our Techno CNC machine. Once it clicks and you learn the machine, you can create anything you want in an ounce of the time that it normally would take. I loved our training. I love Techno’s customer service, as well. You call – they answer! Someone should make shirts with that saying because they answer all my questions whenever they come up. Sometimes, I’ll be with a group of students, can’t answer a question, and throw Techno on speaker phone –it’s an instant answer. That’s so rare and appreciated in the fast paced world of teaching. We couldn’t be happier with the team of knowledgeable friends over at Techno. They care about their customers, make you feel like family, and there’s not enough companies in this world who you can say that about”.
Richard Curtis
New Hope High School
“I was introduced to Techno about 3 years ago when I was in the market for a CNC. I researched a lot of different brands and Techno had the best value to quality ratio paired with very helpful sales people and customer service. I also chose Techno CNC because a colleague had the exact model and was able to help coach me through some different ways he was able to use his machine. He spoke very highly of the services and options Techno provided. That was my determining factor. I purchased my Titan Series CNC machine shortly after that. I highly recommend purchasing a Techno CNC if you are in the market for a quality machine backed up by quick responses from customer service and a team that reaches out regularly just to see how the machine is operating and if has been helpful. I’m very glad I made this investment”.
Jacob Komorowski
Komoroski Carpentry
“Purchasing the Techno CNC HDS 5×10 router is one of the best decisions we have made. Being in a business where versatility is essential in our equipment; building everything from casework up to funky shaped tunnels and custom aluminum brackets which need to withstand engineering scrutiny we found a great tool in our router. There are days we start with cutting standard plywoods, shift to cutting 3” thick foam, then finish the day cutting Sintra and acrylic. All with immense ease. The best part of having our router is having a great team standing behind their product. Any questions we have get answered very quick. Coming from a background with experience in similarly priced lesser quality machines, and working on machines 3x the price of ours, the service and care experienced with the Techno team is top-notch and their dedication rivals that of other machine companies and we are extremely happy and have no regrets. The machine has allowed us to compete with companies 10-100x our size”.
Timothy David
Breakthrough Productions
“I’ve recommended my Techno router to a lot of my friends, who have actually went ahead and purchased their own Techno CNC. It is a reliable machine, and allows me to complete rigorous projects that I would never be able to do without it. I am making more money than ever before, and I get to do something that I love every single day. The opportunities are truly endless”.
Kevin Zettle
KZ Customs
“Customer service is so important. I have had some negative experiences in the past with technical support from other companies, and it completely sours what should be an exciting and wonderful machine. Any time I have called or email Techno CNC, there is always a person there for me. They even call me by my name and it’s a nice touch knowing I’m not just another “sale” on the other end. I wanted to add features to my controller display one time and they remote accessed my machine and did it for me at no cost. I can’t say enough good things about this company”.
Jonathon Jones
Arbor and Maple
“Overall, I am extremely satisfied with all three of my Techno CNC routers. When I purchased my first Techno CNC router over 15 years ago, a Premium Class Series, I had to figure out my own groove for CNC
equipment. I knew nothing about CNC. After some time and late night practicing, I can now run my machines with my eyes shut. My second CNC purchase from Techno CNC was even easier to learn how to use, since it had the same controller as my Premium class Series. And now that I purchased Techno’s new Titan Series CNC router a few months ago and learned about WinCNC controllers, I can do so much more”.
Jarod Menke
Jarod's Gunstocks
I wanted to express my appreciation for your company’s commitment to me as a customer. I realize that things can go wrong regardless of how much preparation or how good everyone’s intentions may be. However, what really indicates the quality of a company or person, is how they respond to issues when they arise. I would like to personally thank all of you, with special appreciation to you Lori. While I don’t know what was going on behind the scenes, I did feel as though you had my back. Having spent countless hours over more than a year looking for the right machine/company/cost combination, I cannot fully express how happy I am to have selected Techno equipment as the my CNC equipment supplier. Sure is awesome in today’s world to be able to call for help and talk to real people who know what they are doing and provide the level of assistance that you and your team did.
Mark Trebilcock
Mark Trebilcock
“I have utilized the CNC in every project since I’ve gotten the machine. It’s been an instrumental in the success of everything that I’ve done since purchasing. A machine like this is a machine you can trust. It will make you the parts that you need, it will be accurate, and it will work for a long time. The HDS eats through material without breaking a sweat. The staff at Techno is superb. The training is prompt and easy to schedule. The control interface is powerful and easy to use. It wouldn’t take more than an hour or two to be comfortable running files”.
Jon Jones
Arbor & Maple
“There are no cons to having a Techno CNC router. It is strong and robust, and gets the job done every time. It really comes down to what you can do personally… if you can design and program it, the router can do the rest. I have done an array of different projects for customers. I have put a 4×8 table on the bed of my CNC router and resurfaced the entire thing flat on both sides. It’s amazing how versatile the CNC machine is. It takes a lot of dust and dirt and never stops running – It can do anything”.
Matt Haack
Old Goat Custom Woods
“I love your machines. They are work horse machines! We recently used the vacuum table to laminate plywood with thick veneer using a 3mill plastic sheet. It’s amazing that we are still finding many more uses for this machine other than its main purpose. It has opened so many possibilities and has given us more independence; allowing us to do things we used to sub out. I love being able to keep things in house as it allows us to have more control over our quality of work”
Neil O'Moore
Reither Woodworking
"I am impressed with Techno’s technical support and fast response, confirming our pre-sales research and concerns in picking the right company. You are a phone call away. We wanted to give our students a leg up on competition in other schools. We wanted to go with the best of the best. Adding the tool changer and vacuum table is a big deal. Another perk of our CNC is how we are never restricted by a project size"
Jessie Perison
Randolph High School
You guys are always top notch, I may not understand how the machine does what it does, but the finished product is making a lot of people take notice. Thanks Techno!
Christopher Hirx
Suffolk County Parks